According to New York State law, California Wine Merchants can only accept the return of defective goods. In such instances we will offer a replacement of the same item, refund the credit card used to purchase the item, or issue a store credit for the amount that was paid for the item. If the purchase was made using cash, the customer must supply a receipt as proof the purchase was made at California Wine Merchants.
Shipping and handling costs are non-refundable.
All returns must be made within 30 days of purchase.
Please contact customer service at email@example.com with any specific questions regarding returns and refunds.