Terms of Service & Delivery Info
DELIVERY AND PICK-UP INFORMATION FOR 2012
Local Area Same Day FREE for orders over $50.00 otherwise $5.00
Five Boroughs & Western Long Island Next Day $15.00
Northern New Jersey & Westchester 1-2 Days $25.00
Other States 1-7 Days FedEx charges apply
SAME DAY DELIVERIES
Local Area - FREE for all orders over $50.00 or else there is a $5 delivery fee.
Our local delivery area (shown below in the green shaded area) includes:
South of West Thames Street in Battery Park City
South of Rector Street between Broadway & the West Side Highway
South of Pine Street in the Wall Street Area
We also offer same day delivery throughout the five boroughs. Charges vary based on time and quantity so please contact us directly. A typical same day case delivery within Manhattan would cost approximately $35.00.
Five Boroughs & Western Long Island Next Day - $15 delivery fee
Delivery area includes:
Manhattan, Brooklyn, Bronx, Queens, and Staten Island
Nassau and Suffolk Counties west of zip codes 11967 & 11961
Delivery is made by courier. Delivery must be delivered to doormen buildings or must have someone 21 years of age or older at home to sign for the package at the time of the delivery.
Northern New Jersey & Westchester Two Day - $25 delivery fee
Delivery area includes:
Northern New Jersey - Hudson, Essex, Bergen, and Passaic Counties only
Westchester County, NY
Delivery is made by courier. Delivery must be delivered to doormen buildings or must have someone 21 years of age or older at home to sign for the package at the time of the delivery. Please note, delivery will arrive within 1 or 2 days. Our courier service will contact the recipient to coordinate day and time of delivery.
Other States - Ground, 2-Day and Overnight Charges
All deliveries not shipped by courier above are shipped via UPS and UPS delivery charges apply. Rates are calculated at checkout. We provide a real time shipping rate calculation based on your order. Tracking numbers are available and provided via e-mail once the order has been processed.
To make it easier for our customers who may not realize the laws of their states, UPS will not allow us to ship to the following states: AL, AR, DE, KS, KY, ME, MD, MA, MS, MT, NJ, OK, PA, RI, TN and UT and our system will not allow an order to those states to be processed.
Unless you live in the Northeast, we discourage you from selecting "Ground Service" as your shipping method. During peak winter and summer months, weather conditions and longer delivery times may result in spoilage. Please see the map below for estimated FedEx delivery times.
International - Unavailable
We do not offer international shipping at this time.
IN-STORE PICK-UP RULES
As an added benefit to our customers, we provide an in-store pickup option akin to a “Will-Call” pickup of tickets at a theater or sporting event. You may purchase any item and leave it in-store for pickup by you at a later time. Items held for Will-Call pickup can be purchased through any of our sales channels be it in-store, online, or over the phone.
Since we have limited space for these items, the only caveat is that we can only hold your items in Will-Call for four (4) months from the time of purchase. After which, it is deemed that you have abandoned the items and we will remove them from the Will-Call holding area.
Fear not! We will remind you on occasion that we are holding items in Will-Call for your pick-up and we will make every effort to contact you regarding your order(s) before we dispose of the items.
Here's the legalese (We know, right!?! but you'd be surprised how litigious people get over a couple bottles of wine!) you agree to when leaving items in our 'Will-Call" in-store pick up facility with us after you have purchased goods from us:
You agree that you have accepted the goods and that California Wine Merchants has provided the goods to you. Regardless of the method used to purchase your items, buyer assumes ownership of and title to any goods purchased at the point of sale, which is in our retail shop at 15 Bridge Street, New York, NY 10004.
You agree that California Wine Merchants will then hold the goods for you, as baliee, for a limited amount of time at our facilities. You agree, however, that if the goods are not collected within 120 days of the date of purchase, California Wine Merchants may sell or otherwise dispose of any of the goods which you fail to remove from the 'Will-Call" in-store pick up facility at the end of the 120 days from the date of purchase.
You hereby release and hold harmless California Wine Merchants, its agents, assigns and employees now, and in the future, from any liability that may have been incurred by any removal and/or disposal of any property from the 'Will-Call" in-store pick up facility.
SHIPPING AND DELIVERY TERMS
Buyer assumes ownership of and title to any goods purchased at the point of sale, which is in our retail shop at 15 Bridge Street, New York, NY 10004. The customer is responsible for determining the legality and tax/duty consequences of having wine or spirits shipped to him or her and for abiding by local laws pertaining to such shipment.
All goods are supplied from New York and must be paid for in full prior to delivery. The title passes to the buyer in New York. All shipping, insurance and handling charges, if any, are to be paid by the buyer. New York sales tax is payable on all taxable goods delivered in New York.
Some U.S. states impose limitations on the quantity of alcoholic beverages that may be purchased and brought into their jurisdiction by a buyer from another state. California Wine Merchants does not, as a condition of sale, assume any obligation nor bear any responsibility for applying or obtaining any permits or licenses pertaining to these restrictions or regulations. We recommend that you investigate the possibility of such limitations and determine the manner in which alcoholic beverages shall be brought into your state from New York so as to comply with all of your state requirements. Shipping for out-of-state orders is contracted for solely by the customer with the common carrier, which California Wine Merchants engages on behalf of the customer.
By placing an order with California Wine Merchants, the customer affirms that he or she is 21 years of age or older, that the goods ordered are being shipped to this same customer, and that the receiver of the goods will be prepared to present identification verifying that his or her age is at least 21 years. California Wine Merchants does not sell to minors.
In order to protect wines from being damaged, we may hold shipments during severe weather conditions. If you require an immediate shipment or have any specific shipping questions or concerns please contact us at 212-785-7285.